It is understood that when buying any of our products the customer accepts the terms, conditions and delivery policies specified below:
Most of our products are made to order, we handle stock of only a few references and because of the dynamics of the inventory the page is not updated in real time, all are available so that they can be added to the basket and so your order can be processed.
The products are offered in the designs and colors that the type of material allows, so in some cases they may not be available in the required color or size and the delivery time may vary.
No shipments are made to:
- Destinations that do not have an official nomenclature.
The shipping costs will be borne by the user. For orders in quantities, you can contact us before making the payment by means of this contact form https://verdelimon.co/contact/.
The User will be clearly informed of the costs of the shipping in the Web before the purchase. These costs are calculated based on the total weight and / or the total volume of the shipment, and also depend on the delivery address area.
There may be duties and taxes imposed on your order that aren’t reflected in our prices. Check with your local Customs office for those charges. The shipment charge only covers the shipping. Please note that we are not responsible for delivery arrival times/dates, as Customs can hang on to your package for reasons beyond our control.
The orders are processed in a period of 3 to 5 working days approximately, then they are ship according to the destination.
Deliveries will be made at the address indicated by the User. The validity of it is your sole responsibility. In case the address provided is incorrect, the user will have to bear the costs of the resend.
The delivery time depends on the availability of the product, the shipping time of the carrier company and the time of approval of the means of payment. The days indicated are estimates. Shipments are made to the main cities of Colombia.
To ensure maximum efficiency in deliveries, these are made through specialized companies, in this case: FedEx Colombia or DHL.
We are always working to improve the quality and delivery cost for your customers. For this reason, these costs and shipping policies are subject to change without prior notice.